Table 1 Quantitative/qualitative indicators collected in the study
From: mHealth information for migrants: an e-health intervention for internal migrants in Vietnam
Type of services | Quantitative indicators (Survey of female workers) | Qualitative indicators |
|---|---|---|
Hotline | • Frequency of services • Ranking frequent topic of call • Number of calls over time • % of women ever heard about the services • % of women ever used services • Ranking about quality/importance of services | • In-depth information about issues when implementing services from service provider (hotline expert) • In-depth information about relevance, quality and usefulness of services from female workers |
Map of health care services providers | • Number of health services provided surveyed and presented in map • % of women ever received map • % of women ever used map to find health care providers • Ranking about quality/importance of services | • In-depth information about relevance, quality and usefulness of services from female workers |
SMS | • Frequency of services • Number of SMS developed • Number of SMS sent over time • Major topic of SMS sent • % of women ever heard about the services • % of women ever used services • Ranking about quality/importance of services | • In-depth information about relevance, quality and usefulness of services from female workers |