Indicator # | Description | Non-Integrated | Integrated | Total | p-value |
---|---|---|---|---|---|
Facility-level Inventory (n = 750) | % | % | % | ||
11 | Provider (at facility) follows infection control procedures outlined in guidelines | 61 | 62 | 62 | 0.921 |
18 | Facility has all (approved) methods available; no stockouts | 54 | 68 | 59 | 0.003 |
19 | Facility has basic items needed for delivery of methods available through facility (sterilizing equipment, gloves, blood pressure cuff, specula, adequate lighting, water) | 11 | 15 | 13 | 0.232 |
21 | Facility has mechanisms to make programmatic changes based on client feedback | 24 | 34 | 27 | 0.019 |
22 | Facility has received a supervisory visit in past 6 months | 90 | 95 | 92 | 0.104 |
23 | Facility has adequate storage of contraceptives and medicines (away from water, heat, direct sunlight) on premises | 42 | 57 | 47 | 0.002 |
24 | Facility has state-of-the-art clinical guidelines | 56 | 63 | 58 | 0.132 |
Client-level FP Observation (n = 1060) | |||||
1a | Look and write on client record | 72 | 78 | 75 | 0.236 |
1b | Used any visual aids | 12 | 14 | 13 | 0.439 |
1c | Ensured visual and auditory privacy | 75 | 72 | 74 | 0.662 |
2 | Provider assures client of confidentiality | 41 | 34 | 37 | 0.235 |
3 | Provider asks client about reproductive intentions | 34 | 33 | 33 | 0.867 |
5 | Provider mentions HIV/AIDS (initiates or responds) | 19 | 22 | 21 | 0.530 |
6 | Provider discusses dual method use | 6 | 8 | 7 | 0.414 |
9 | Provider gives accurate information on the method accepted (how to use, side effects, complications)a | 64 | 61 | 63 | 0.643 |
10 | Provider gives instruction on when to return | 83 | 82 | 83 | 0.829 |
13 | Provider performs clinical procedures according to guidelinesb | 54 | 53 | 54 | 0.883 |
15 | Client participates actively in discussion and selection of method (i.e. is “empowered”) | 50 | 51 | 50 | 0.942 |
Client-level FP Exit Interview (n = 1059) | |||||
4 | Provider discusses with client which method she would prefer | 33 | 37 | 35 | 0.359 |
8 | Provider tailors key information to the particular needs of the specific client | 97 | 95 | 96 | 0.628 |
14 | Staff treats client with dignity and respect | 97 | 94 | 95 | 0.106 |
25 | Waiting time acceptable | 84 | 71 | 77 | 0.005 |