Communication between CSBAs and SLG * | Percentage (n = 27) |
---|---|
Reasons for communication | Â |
For expert consultation | 81.5 |
Did not know what to do | 29.6 |
To increase confident | 40.7 |
For complication | 88.9 |
Benefitted by communication | Â |
Help to take decision for referral | 59.3 |
Guide to manage the complication | 55.6 |
Increase confidence | 55.6 |
Reasons for not benefitted by communication | Â |
Switch off phone | 11.1 |
Did not receive the call | 22.2 |
SLG called back us in response to our call | 7.4 |